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Courier - Per Diem Nights

Location: Teaneck, NJ, United States
Date Posted:



Holy Name Medical Center is a leading healthcare facility dedicated to providing compassionate, high-quality care to our community. We are committed to fostering a dynamic and inclusive work environment for our employees.

A Brief Overview
Responsible for specimen collection from Physician offices, effectiveness and client satisfaction of Outreach Services. Provides clinical support for pre-analytical specimen collection and processing.

What you will do

  • Maintains the ability to function in all aspects of the duties of an Outreach Courier.
  • Retrieves specimen and delivery of reports, slides, and supplies (on a STAT basis-when required) from assigned clients. Notifies Coordinator/Manager of any delays in pre-arranged schedule.
  • Maintains storage requirements for biological specimens and other related items handled during transport according to established procedures.
  • Assures that the car is in reliable working condition; documents all mileage.
  • Keeps mileage/usage log current and accurate.
  • Submits monthly mileage in a timely manner.
  • Reports any problems or accidents to the Supervisor and fills out the accident form completely for all accidents. A formal police report may also be required depending on the severity of an accident. Any tickets received will be the responsibility of the driver to pay.
  • Maintains car in a quiet, clean, neat, and orderly appearance.
  • Drives safely and legally at all times and never transports passengers.
  • Maintains adequate auto insurance.
  • Maintains and replenishes all client supplies on a timely basis. Verbally communicates request for unusual or non-routine items to the attention of the Coordinator/Manager.
  • Delivery of supplies up to 25 pounds.
  • Responsible for registering patients using a variety of billing account types and ensure that accounts created are being performed on the correct patient by using two patient identifiers.
  • Assures that the correct patient account is selected for all tests ordered.
  • Assures that all tests are entered as ordered by the physician and the correct physician is associated with each patient’s order.
  • Receives specimens and ensures proper collection procedure. Labels specimens according to established procedures.
  • Verifies that the name and date of birth on specimens match labels before they’re given to techs to process.
  • Notifies tech in each department of any discrepancies.
  • Follows protocol for specimen discrepancies and notify office personnel during business hours.
  • Assists in orientation and instruction of new personnel.
  • Performs hardware maintenances as needed. Changes ribbons, replenishes labels, paper, and documents as needed. Maintains cleanliness of specimen boxes.
  • Identifies self as a HNMC employee, wears HNMC ID badge and proper uniform both in-hospital and outside of hospital (at physician’s offices).
  • Maintains an effective communication system among the Outreach Clients, Laboratory Staff, and Physicians within the Laboratory.
  • Complies with policies and procedures, rules, and regulations of the Hospital, Laboratory, and applicable legislation. Uses proper techniques, equipment in performance of duties. Stricktly adheres to safety and infection control policies.
  • Maintains a clean and orderly work area.
  • Demonstrates, establishes, and maintains good rapport with referral sources (i.e. Physicians, Physician Office Personnel, and Laboratory Personnel).
  • Performs other related duties as requested.

Education Qualifications

  • High School Diploma or equivalent experience Required and
  • Bachelor's Degree or medical fiend experience Preferred

Experience Qualifications

  • 1-3 years Minimum of three years in a medical office or hospital setting required 

Knowledge, Skills, and Abilities

  • Ability to work independently.
  • Knowledge of medical terminology, requires good communication skills and telephone etiquette.
  • Organizational and time management skills are required.
  • Ability to utilize proficiency and internal systems.
  • Must be able to work well under pressure.
  • Excellent communication, customer service, and interpersonal skills. Experience with computerized data entry required.

Licenses and Certifications

  • INSURANCE - Automobile Insurance Must possess a reliable vehicle and maintain auto insurance along with a good driving record. Upon Hire Required
  • DL NUMBER - Driver License, Valid and in State Valid New Jersey Driver’s License in good standing is required as well as proof of auto insurance Upon Hire Required

Holy Name Medical Center is a comprehensive, 361-bed hospital offering leading-edge medical practice and technology administered in an environment rooted in a tradition of compassion and respect for every patient. Holy Name provides high quality health care across a continuum that encompasses education, prevention, early intervention, treatment options, rehabilitation and wellness maintenance. The Medical Center offers a robust roster of primary care and specialty physicians, and its Sister Claire Tynan School of Nursing provides academically competitive registered nurse and licensed practical nurse education programs. Ranked among the top hospitals in New Jersey and the nation for patient care, clinical performance, consumer value and workplace excellence, Holy Name has been recognized by NJBIZ's as one of the "Best Places to Work in New Jersey" every year since 2006 - the only hospital to have earned this honor. The Medical Center is fully accredited by The Joint Commission, is Magnet-recognized by the American Nurses Credentialing Center, consistently earns Hospital Safety Grade A scores from Leapfrog Group, and is a national model for culturally sensitive care. Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name Medical Center is an Equal Opportunity Employer.