Bed Census Navigator

Description

Bed Census Navigator

Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitness center, residential hospice, nursing school, and physician network. The system has a national reputation for providing culturally sensitive care to a diverse population, drawing patients from across the New York City region to its specialty centers and renowned doctors. Holy Name's mission to provide technologically advanced, compassionate and personalized care extends across a continuum that encompasses education, prevention, diagnosis, treatment, rehabilitation and wellness maintenance. The system is known as a high-quality, low-cost provider of extraordinary clinical care given by compassionate, highly trained physicians and staff.


A Brief Overview

Assigns hospital beds based on bed availability balancing with direct admits, hospital procedures and Emergency Room admissions. Monitors bed board of patients and notifies supervisor and nursing staff of changes in bed status at the start of the shift and throughout the day.


What you will do

• Assigns ED, PACU and other patients to beds based on care requirements and for maximizing the use of hospital bed resources appropriate for care
• Assign beds by physician, nursing and patient preference and care type criteria
• Assigns hospital beds based on bed availability balancing with direct admits, hospital procedures and Emergency Room admissions
• Monitors bed board of patients and notifies supervisor and nursing staff of changes in bed status at the start of the shift and throughout the day
• Monitors and updates bed blocks
• Transfers patients in-house as needed, ensuring that critical transfers are given priority and while following hospital procedure
• Processes requests from physicians, clinics and hospitals to schedule an admission, obtain demographic information and communication to the physician offices of the rooms assigned for the incoming patients, and contacts any referring facilities with the notification of rooms assigned in order to expedite the transfer of patients to our facility
• Works with EVS prioritizing the need for rooms to be cleaned and works with EVS to efficiently place patients in beds
• Informs the Nursing Administrator and Hospitalist of any anticipated and/or actual issues/problems
• Provides training to other Patient Access Staff on bed control responsibilities
• Completing bed control worksheets and hand-off sheets accurately
• Works collaboratively and closely with the Nursing Administrators and Hospitalist
• Works closely with the Emergency Room, Nursing, Case Management and Environmental Services regarding utilization management and review of beds
• Follows up in the Emergency Room on admitted patients to ensure they are moved swiftly onto the floors
• Communicates with nursing staff during increasing or decreasing periods of patient activity
• Responsible for registration of direct admissions
• Consistently communicates with Nursing Administrator to ensure appropriate unit/bed placement and isolation requirement
• Complete patient placement ensuring accurate identification of isolation precautions
• Performs all other duties as assigned

Education Qualifications

• High School Diploma or equivalent experience Required

Experience Qualifications

• Experience with computerized data entry Required

Knowledge, Skills, and Abilities

• Discretion and effective decision making
• Excellent internal and external customer service skills
• High degree of skill in all oral and written communications and personal interactions
• Maintains a calm, rational, professional demeanor when dealing with others, even in situations involving conflict or crisis
• Maintain positive, collaborative interactions with physicians, charge nurses, staff members, etc. to determine the needs of the facility
• Tactfully handles difficult situations
• Handle calls professionally and consistently with courtesy
• Accepts telephone calls and routes calls appropriately
• Performs well under pressure
• Consistently is attentive to detail, record-keeping and required paperwork inherent to the position

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name is an Equal Opportunity Employer.