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Per Diem Concierge @ Villa Marie Claire (weekend evenings)

Location: Saddle River, NJ, United States
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Description

Concierge




Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus.

Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through graduate medical education, a Pharmacy Residency Program, and our Institute for Simulation Learning. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.


A Brief Overview

Coordinates functioning of the front desk for Villa Marie Claire, initiates and completes various administrative and clerical tasks relevant to the day to day functions of Villa Marie Claire.


What you will do

  • Exemplifies “excellence is me” in all interactions with patients, co-workers and HNMC Staff
  • Effectively communicates any problems and concerns to Management in a timely matter
  • Acts as a liaison between the front desk of each department
  • Ensures a welcoming patient care environment and a positive patient experience
  • Oversees proper scheduling including timeliness of evaluations and follow-ups, consistency of care and accuracy of appointments
  • Answers phones in a friendly and courteous manner, records and distributes messages. Assist in the timely response to messages
  • Manages voicemails and respond to phone calls received in a timely manner
  • Receive and direct visitors to their appropriate area
  • Offers assistance and provides direction to visitors, patients, physicians, and families in a concise, informative manner, keeping a courteous and positive tone
  • Maintain adequate inventory of stationary and other clerical stock
  • Fax, copy mailing as requested
  • Maintains professional appearance, adheres to department and hospital dress code
  • Assists in additional functions and duties as necessary


Education Qualifications

  • High School Diploma or equivalent. Required



Knowledge, Skills, and Abilities

  • Good interpersonal and communication skills.
  • Computer skills required. Excellent customer service and telephone answering skills required.


Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name is an Equal Opportunity Employer.

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