Surgical Services Program Manager - Full Time

Description

Program Manager, Surgical Services

Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus.

Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through graduate medical education, a Pharmacy Residency Program, and our Institute for Simulation Learning. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.


A Brief Overview

Coordinates the Joint Commission Total Joint Program and the CMS Transforming Episode Accountability Model (TEAM).


What you will do

• Monitor and recommend improvements to the entire spectrum of care from the time patients enter the physician practice, through admission, SDS, surgery, 5 Marian, 5 Chadwick and post-discharge
• Leads the development and expansion of Holy Name Medical Center's pursuit of Joint Commission certification in Advance Total Joint Replacement.
• Leads analyze and recommend changes to the methods and systems of the Total Joint program and TEAMS program to improve the overall efficiency and effectiveness; identifying problem areas and recommending solutions.
• Provides professional leadership in working with the orthopedic and surgical nursing staff, hospital personnel, referring physicians, and patients.
• Responsible for leading and organizing multi-disciplinary team meetings.
• Acts as a patient advocate and educator, providing patient education, care coordination, and pre-operative optimization to prepare the patient for total joint replacement surgery,surgical hip fracture, spinal fusion and major bowel surgery.
• Facilitates and coordinates weekly education sessions for patients undergoing Total Joint Replacement.
• Round on all Total Joint patients, coordinating with Physicians, PA’s and Nurse Practitioners to ensure comprehensive patient care.
• Introduce and promote the use of evidence-based clinical practice to establish processes, improve outcomes, and continually improve the orthopedic and TEAMs program to meet the demands of the changing healthcare continuum.
• Responsible for coordinating, running, and developing all forms of patient education strategies, in-person, video, online interactive, etc.
• Collaboration (Physicians/Interdisciplinary Team):
• Visit Physician practices working with office managers and physicians to develop, refine, and implement standardized protocols consistent with Advanced Total Joint Certification.
• Coordinate with physicians and their office managers on individual patient discharge dispositions to optimize patient care and outcomes.
• Works closely with the Quality department to decrease the length of stay and payor denials.
• Participates in various performance improvement committees including but not limited to Utilization Review Oversight Committee (UROC) and Clinical Documentation Steering Committee (CDSC) in order to utilize data to enhance patient care.
• ● Collaborates with the Finance and Data Science department to optimize reimbursement.
• In coordination with Data Science, manage the collection, trending, tracking, and analysis of data to improve outcomes, based on evidence-based clinical practice to achieve, maintain and improve outcomes in the Total Joint Program and the TEAMS program.
• Reports include but are not limited to: ◦ Surgical site infection ◦ Complications ◦ Re-admissions ◦ Re-admissions ◦ Joint Commission Certification
• Provide expertise as a professional Registered Nurse with orthopedic and surgical clinical knowledge.
• Perform all other duties as assigned.

Education Qualifications

• Bachelor's Degree in Nursing required and
• Master's Degree in Nursing

Experience Qualifications

• 1-3 years Prior orthopedic experience in disease specific hip and knee certification as well as inpatient surgical experience. Prior experience in inpatient quality and bundled payment. preferred
• 1-3 years Experience with bundled payment preferred

Knowledge, Skills, and Abilities

• Leadership, promotes positive teamwork, performance improvement, computer proficiency in MS

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure NJ RN license upon hire required and
• BCLS - Basic Life Support upon hire required and
• CN-ORTHO - Certified Orthopedic RN Orthopedic Nurse Certification or Medical Surgical Certification upon hire required

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name is an Equal Opportunity Employer.